FAQs
The Answers You Need
What are the payment options?
Our Preferred Method of payment is by E-transfer but we also accept payment by Debit/Credit Card. If you would like Something custom made there is an extra 5-30$ fee depending on size and time it takes to make it. please e-mail me at mathieudube@yandex.com
What is your return policy?
Every item is hand made with the greatest of care, however due to the time and effort i put into each piece it may differ slightly from the photos. Due to each piece being hand made and some pieces even being custom made by me, i cannot accept returns, exchanges or the like. If extenuating circumstances occur such as you ordered your product and did not recieve it or i was unable to complete your custom order for whatever reason, please e-mail me at: Mathieudube@yandex.com and we will see what we can work out.
About Us
Our Story
We believe that everyone has something to give and a story to tell. We belive that fantastical tales can come to life through art.. through the perfect handmade gift. We also believe that everyone deserves the ability to treat themselves every once in a while. At Matt's Crafts, we’re committed to delivering the best experience for our customers - the best prices, the best service and the best selection. We strive to give our customers every option to find the perfect handmade gift for themselves, friends or family members. Start shopping our site today.
